Privacy policy

What we collect

Depending on how you use the store, we may receive your name, email, phone number, delivery address, order details, account information, and messages sent to our support team. Payment partners process payment details; Ai Sports receives the transaction result and order information needed to complete your purchase rather than your full card number.

How we use it

• to confirm, pack, ship, and support your order;
• to send order, payment, delivery, and service messages;
• to maintain accounts, prevent misuse, and resolve disputes;
• to improve the catalogue and shopping experience where analytics are enabled; and
• to meet tax, accounting, legal, and regulatory obligations.

Who may receive it

We share only the information needed with payment providers, courier and logistics partners, hosting and account providers, and professional advisers who help us run the store. We do not sell your personal information. We may disclose information when required by law or when needed to protect the store, our customers, or another person.

Retention and security

We keep information for as long as it is needed for the purpose it was collected, including order, tax, fraud-prevention, and dispute records. We use reasonable technical and organisational safeguards, but no online service can promise absolute security.

Your choices

You can ask us to correct account details, explain what information we hold, or consider a deletion request where we are not required to keep the information. You can also opt out of non-essential marketing messages. Some requests may affect our ability to provide an account, fulfil an order, or meet legal obligations.

External services and links

The store may link to payment, courier, social, or other third-party services. Their own privacy notices apply when you use those services. Ai Sports cannot control how an external site handles information after you leave our domain.